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Privacy Policy

This privacy policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. this privacy policy does not require any physical, electronic or digital signature. this privacy policy is a legally binding document between you and preserve faciliteez pvt. ltd. (both terms defined below). the terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "i accept" tab or by use or the website or by other means) and will govern the relationship between you and preserve faciliteez pvt. ltd. for your use of the website (defined below). this document is published and shall be construed in accordance with the provisions of the information technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under information technology act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information. please read this privacy policy carefully. by using the website, you indicate that you understand, agree and consent to this privacy policy. if you do not agree with the terms of this privacy policy, please do not use this website. you hereby provide your unconditional consent or agreements to preserve faciliteez pvt. ltd. as provided under section 43a and section 72a of information technology act, 2000.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by Preserve Faciliteez Pvt. Ltd. as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

Preserve Faciliteez Pvt. Ltd. and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, “Preserve”) is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing OR booking any flat, unit, shop or property on Preserve websites, mobile sites or mobile applications (“Website”) on the Website and otherwise doing business with Preserve Faciliteez Pvt. Ltd. “Associate Companies” here shall have the same meaning as ascribed in Companies Act, 2013.

The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of Preserve Faciliteez Pvt. Ltd. and the terms “You” /“Your” / “Yourself” refer to the users, allottee, purchaser, or intender.

This Privacy Policy is a contract between you and the respective Preserve Faciliteez Pvt. Ltd. entity whose Website You use or access or you otherwise deal with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and condition of the respective Preserve Faciliteez Pvt. Ltd. entity and its respective Website or nature of business of the Website.

Preserve Faciliteez Pvt. Ltd. has provided this Privacy Policy to familiarise you with:

  1. The type of data or information that you share with or provide to Preserve Faciliteez Pvt. Ltd. and that Preserve Faciliteez Pvt. Ltd. collects from you;
  2. The purpose for collection of such data or information from you;
  3. Preserve Faciliteez Pvt. Ltd.’s information security practices and policies; and
  4. This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.
  5. Information collected and storage of such Information: The “Information” (which shall also include data) provided by you to Preserve Faciliteez Pvt. Ltd. or collected from You by Preserve Faciliteez Pvt. Ltd. may consist of “Personal Information” and “Non-Personal Information”.
  6. Personal Information is Information collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
  7. Your user name along with your password,
  8. Your name,
  9. Your address,
  10. Your telephone number,
  11. Your e-mail address or other contact information,
  12. Your date of birth,
  13. Your gender,
  14. Information regarding your transactions on the Website, (including sales or purchase history),
  15. Your financial information such as bank account information or credit card or debit card or other payment instrument details,
  16. Internet Protocol address,
  17. Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
  18. Identification code of your communication device which You use to access the Website or otherwise deal with any Preserve Faciliteez Pvt. Ltd. entity,
  19. Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of you:
  20. registering as a user on the Website,
  21. Non-Personal Information Preserve Faciliteez Pvt. Ltd. may also collect information other than Personal Information from you through the Website when you visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Preserve Faciliteez Pvt. Ltd. to identify you personally.
  22. This Non-Personal Information may include:
  23. The type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
  24. the operating system of Your system, device and the Website You last visited before visiting the Website,
  25. The duration of your stay on the Website is also stored in the session along with the date and time of your access; Non-Personal Information is collected through various ways such through the use of cookies. Preserve Faciliteez Pvt. Ltd. may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.

Ads: Preserve Faciliteez Pvt. Ltd. may use third-party service providers to serve ads on Preserve Faciliteez Pvt. Ltd.’s behalf across the internet and sometimes on the Website. They may collect Non-Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website. Please do note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.

  1. the Information you provide to Preserve Faciliteez Pvt. Ltd. from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such Information to Preserve Faciliteez Pvt. Ltd.
  2. Your providing the Information to Preserve Faciliteez Pvt. Ltd. and Preserve Faciliteez Pvt. Ltd.’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
  3. Preserve Faciliteez Pvt. Ltd. and each of Preserve Faciliteez Pvt. Ltd. entities officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that you or any other user provide to Preserve Faciliteez Pvt. Ltd. You shall indemnify and hold harmless Preserve Faciliteez Pvt. Ltd. and each of Preserve Faciliteez Pvt. Ltd. entities officers, directors, contracts or agents and any third party relying on the Information provided by you in the event you are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
  4. Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
  5. Purpose for collecting, using, storing and processing Your Information Preserve Faciliteez Pvt. Ltd. collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of Preserve Faciliteez Pvt. Ltd. entities and shall include the following:
  6. To facilitate your use of the Website or other services of Preserve Faciliteez Pvt. Ltd. entities;
  7. To respond to your inquiries or fulfil your requests for information about the various projects and services offered on the Website;
  8. To provide you with information about projects and services available on the Website and to send you information, materials, and offers from Preserve Faciliteez Pvt. Ltd.;
  9. To send you important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
  10. to send you surveys and marketing communications that Preserve Faciliteez Pvt. Ltd. believes may be of interest to you;
  11. To personalize your experience on the Website by presenting advertisements, products and offers tailored to your preferences;
  12. To help you address your problems incurred on the Website including addressing any technical problems;
  13. for proper administering of the Website;
  14. To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  15. To improve the services, content and advertising on the Website;
  16. To provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications;
  17. To facilitate various programmes and initiatives launched by Preserve Faciliteez Pvt. Ltd. or third party service providers and business associates
  18. To analyse how our services are used, to measure the effectiveness of advertisements, to facilitating payments
  19. to conducting academic research and surveys
  20. To protect the integrity of the Website;
  21. To respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
  22. To implement information security practices;
  23. To determine any security breaches, computer contaminant or computer virus;
  24. To investigate, prevent, or take action regarding illegal activities and suspected fraud,
  25. To undertake forensics of the concerned computer resource as a part of investigation or internal audit;
  26. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Preserve Faciliteez Pvt. Ltd.;

Sharing and Disclosure of Your Information

You hereby unconditionally agree and permit that Preserve Faciliteez Pvt. Ltd. may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various Preserve Faciliteez Pvt. Ltd. entities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Preserve Faciliteez Pvt. Ltd. under applicable law.

You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when Preserve Faciliteez Pvt. Ltd. transfers Your Information to any other entity within or outside your country of residence, Preserve Faciliteez Pvt. Ltd. will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.

Preserve Faciliteez Pvt. Ltd. may share statistical data and other details (other than Your Personal Information) without your express or implied consent to facilitates various programmes or initiatives launched by Preserve Faciliteez Pvt. Ltd., its affiliates, agents, third party service providers, partners or banks & financial institutions, from time to time. We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable you to make payments for buying, booking or availing services on Preserve Faciliteez Pvt. Ltd. When you sign up for these services, you may have the ability to save your card details for future reference and faster future payments. In such case, we may share your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.

Preserve Faciliteez Pvt. Ltd. may also share Personal Information if Preserve Faciliteez Pvt. Ltd. believes it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.

We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.

You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to you or to any third party or any wrongful gain to us or to any third party.

Security & Retention

The security of your Personal Information is important to us. Preserve Faciliteez Pvt. Ltd. strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Preserve Faciliteez Pvt. Ltd. adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Preserve Faciliteez Pvt. Ltd. stores Your Personal Information. Each of the Preserve Faciliteez Pvt. Ltd. entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and you hereby waive and release all Preserve Faciliteez Pvt. Ltd. entities from any claim of damages under contract or under tort.

If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).

Notwithstanding anything contained in this Policy or elsewhere, Preserve Faciliteez Pvt. Ltd. shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A Force Majeure Event shall mean any event that is beyond the reasonable control of Preserve Faciliteez Pvt. Ltd. and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of Preserve Faciliteez Pvt. Ltd.), power or electricity failure or unavailability of adequate power or electricity.

While We will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.

You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.

User Discretion and Opt Out

You agree and acknowledge that you are providing your Information out of your free will. You have an option not to provide or permit Preserve Faciliteez Pvt. Ltd. to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Preserve Faciliteez Pvt. Ltd. entity as may be notified to You. In such case, you should neither visit any Website nor use any services provided by Preserve Faciliteez Pvt. Ltd. entities nor shall contact any of Preserve Faciliteez Pvt. Ltd. entities. Further, Preserve Faciliteez Pvt. Ltd. may deny you access from using certain services offered on the Website. You can add or update Your Personal Information on regular basis. Kindly note that Preserve Faciliteez Pvt. Ltd. would retain your previous Personal Information in its records.

Further Acknowledgements

You hereby acknowledge and agree that this Privacy Policy:

Is clear and easily accessible and provide statements of Preserve Faciliteez Pvt. Ltd. policies and practices with respective to the Information;

Provides for the various types of personal or sensitive personal data of information to be collected;

Provides for the purposes of collection and usage of the Information;

Provides for disclosure of Information; and

Provides for reasonable security practices and procedures.

Pricing Policy

Preserve Is Simplifying The Operation And Maintenance Of Facilities.

We Aspire To Find More And More Convenient Solutions For Managing Your Facilities Through Technology Intelligence.

INR 20.00 per square feet is charged as a CAM in a building for 8 hrs X 6 days operations*.

*In a commercial building. T&C Apply.

Important Notice:

This Communication is for the exclusive use of the intended recipient (s) and shall not attach any liability on the originator or Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns. If you are the addressee, the contents of this email are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorisation from the originator or Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns, as the case may be. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns, as the case may be. If you have received this e-mail in error, please forward it to nodal@pre-serve.in and delete it. This e-mail shall not have the effect of offering, proposing, accepting, bargaining, promising, compromising, granting any concession/rebate, granting discharge from any liability, enlarging or reducing the time limitations, altering/amending/varying the terms of a written document, etc. for or on behalf of Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns, as the case may be, unless a confirmatory letter on the letter head of the Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns, as the case may be, is received through Indian Postal department by the intended recipient of the present e-mail. The originator or Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns are neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Preserve Faciliteez Pvt. Ltd. / its Companies / its sister concerns take no responsibility for misdirection, corruption or unauthorized use of e-mail communications, or for any damage that may be caused as a result of transmitting or receiving an e-mail communication.