I am thankful to Preserve Team who has helped me resolve the outstanding balance showing in our invoice. I had been trying to understand & resolve the issue since 3months by sending multiple mails but had not got any response so far. However, after I discussed the matter with Mr. Brijesh, he personally looked into the records and sent me the explanation very promptly. I have started regaining the confidence that I lost in the services being given to us. I wish the way billing issue has been resolved, we will get good services in terms of cleanliness & security which is not consistent right now.